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	<title>Comments on: Defining the roles within digital engagement</title>
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		<title>By: David Wilcox</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-8235</link>
		<dc:creator>David Wilcox</dc:creator>
		<pubDate>Thu, 10 Sep 2009 07:57:25 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-8235</guid>
		<description>Hi Mark (Steph)
Maybe we need a simple framework for thinking about communications and roles
* what is the domain (area) of activity ... locality, online community, organisation etc
* what are the activities (fundraising, info exchange, development)
* what sets of skills are needed, and tools
* what roles/hats

This may involve existing roles developing new skills (e.g. community activists getting online), and those with new (online) skills understanding some traditional roles and skills.</description>
		<content:encoded><![CDATA[<p>Hi Mark (Steph)<br />
Maybe we need a simple framework for thinking about communications and roles<br />
* what is the domain (area) of activity &#8230; locality, online community, organisation etc<br />
* what are the activities (fundraising, info exchange, development)<br />
* what sets of skills are needed, and tools<br />
* what roles/hats</p>
<p>This may involve existing roles developing new skills (e.g. community activists getting online), and those with new (online) skills understanding some traditional roles and skills.</p>
]]></content:encoded>
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		<title>By: Mark Walker</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-8224</link>
		<dc:creator>Mark Walker</dc:creator>
		<pubDate>Wed, 09 Sep 2009 22:58:49 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-8224</guid>
		<description>Hi Steph

I like the team-based approach and the roles - and the quotes

However I work with community organisations and am wondering what parallels you see which could encompass the sort of digital engagement we are exploring at local level?

For example I&#039;ve just been working with a local neighbourhood project with five or six keen volunteers who run events, attend meetings on behalf of residents, do the fundraising, produce a newsletter and a website, etc

Their existing roles include Chairperson, Secretary, Trasurer and - more relevant perhaps - include newsletter editor, website manager, community development worker and vicar [!]

I can see how the web/social media can help them build their work and bring benefits to their community but this seems a long way from the context you envisaged in your proposal? 

On the other hand the underlying principles may still apply - so can you see ways of mapping the roles and skills you have identified here onto that sort of setting?

Mark</description>
		<content:encoded><![CDATA[<p>Hi Steph</p>
<p>I like the team-based approach and the roles &#8211; and the quotes</p>
<p>However I work with community organisations and am wondering what parallels you see which could encompass the sort of digital engagement we are exploring at local level?</p>
<p>For example I&#8217;ve just been working with a local neighbourhood project with five or six keen volunteers who run events, attend meetings on behalf of residents, do the fundraising, produce a newsletter and a website, etc</p>
<p>Their existing roles include Chairperson, Secretary, Trasurer and &#8211; more relevant perhaps &#8211; include newsletter editor, website manager, community development worker and vicar [!]</p>
<p>I can see how the web/social media can help them build their work and bring benefits to their community but this seems a long way from the context you envisaged in your proposal? </p>
<p>On the other hand the underlying principles may still apply &#8211; so can you see ways of mapping the roles and skills you have identified here onto that sort of setting?</p>
<p>Mark</p>
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		<title>By: David Wilcox</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-8218</link>
		<dc:creator>David Wilcox</dc:creator>
		<pubDate>Wed, 09 Sep 2009 15:18:25 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-8218</guid>
		<description>I find I&#039;m citing this post a lot ... the roles play well in different areas. I&#039;m hoping we&#039;ll get some good discussion on roles at the local communities workshop on September 21 - details here  http://bit.ly/nvmcL</description>
		<content:encoded><![CDATA[<p>I find I&#8217;m citing this post a lot &#8230; the roles play well in different areas. I&#8217;m hoping we&#8217;ll get some good discussion on roles at the local communities workshop on September 21 &#8211; details here  <a href="http://bit.ly/nvmcL" rel="nofollow">http://bit.ly/nvmcL</a></p>
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		<title>By: Social by Social for Local Gov &#38; Communities: 21 Sept Event Details &#171; SOCIAL BY SOCIAL</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-8209</link>
		<dc:creator>Social by Social for Local Gov &#38; Communities: 21 Sept Event Details &#171; SOCIAL BY SOCIAL</dc:creator>
		<pubDate>Wed, 09 Sep 2009 07:40:35 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-8209</guid>
		<description>[...] are the skills and roles needed. I really like Steph Gray&#8217;s suggestions on digital [...]</description>
		<content:encoded><![CDATA[<p>[...] are the skills and roles needed. I really like Steph Gray&#8217;s suggestions on digital [...]</p>
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		<title>By: Communities and Collaboration &#187; Bookmarks for July 5th through July 11th</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-6420</link>
		<dc:creator>Communities and Collaboration &#187; Bookmarks for July 5th through July 11th</dc:creator>
		<pubDate>Sat, 11 Jul 2009 15:00:51 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-6420</guid>
		<description>[...] Defining the roles within digital engagement - One of the big challenges for the emerging field of digital engagement is to define and describe what it is that we do, and establish roles within teams which can enable it to happen more easily, more consistently and on a larger scale. [...]</description>
		<content:encoded><![CDATA[<p>[...] Defining the roles within digital engagement &#8211; One of the big challenges for the emerging field of digital engagement is to define and describe what it is that we do, and establish roles within teams which can enable it to happen more easily, more consistently and on a larger scale. [...]</p>
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		<title>By: Defining the roles within digital engagement &#171; Spaghetti Testing &#124; Peter Smith</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-1519</link>
		<dc:creator>Defining the roles within digital engagement &#171; Spaghetti Testing &#124; Peter Smith</dc:creator>
		<pubDate>Tue, 17 Mar 2009 18:41:28 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-1519</guid>
		<description>[...] March 17, 2009 &#183; No Comments  Defining the roles within digital engagement at Helpful Technology. [...]</description>
		<content:encoded><![CDATA[<p>[...] March 17, 2009 &middot; No Comments  Defining the roles within digital engagement at Helpful Technology. [...]</p>
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		<title>By: Steph</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-1372</link>
		<dc:creator>Steph</dc:creator>
		<pubDate>Sun, 08 Mar 2009 23:56:18 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-1372</guid>
		<description>Jo - sure, I&#039;d be interested to hear that feedback.

Couldn&#039;t figure out what you meant about joining SMM though?</description>
		<content:encoded><![CDATA[<p>Jo &#8211; sure, I&#8217;d be interested to hear that feedback.</p>
<p>Couldn&#8217;t figure out what you meant about joining SMM though?</p>
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		<title>By: Jo Jordan</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-1340</link>
		<dc:creator>Jo Jordan</dc:creator>
		<pubDate>Fri, 06 Mar 2009 13:17:16 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-1340</guid>
		<description>Great Steph.  I&#039;ve been trying to develop something like this with http://socialmediamafia.com

What I miss on the list is working out the business model for using social media.  

To get a broader response, I think I will link this to our discussion channel on LinkedIn and ask this question.  

Tell us which job you do/or would like to do and if you don&#039;t fit in to one of the boxes, tell us why not.

What do you think?  I&#039;ll check back here later tonight and try to catch the weekend attention of LI.
If you aren&#039;t a member of Social Media Mafia, maybe click the request button and I&#039;ll click you in this  pm.

Cheers
Jo</description>
		<content:encoded><![CDATA[<p>Great Steph.  I&#8217;ve been trying to develop something like this with <a href="http://socialmediamafia.com" rel="nofollow">http://socialmediamafia.com</a></p>
<p>What I miss on the list is working out the business model for using social media.  </p>
<p>To get a broader response, I think I will link this to our discussion channel on LinkedIn and ask this question.  </p>
<p>Tell us which job you do/or would like to do and if you don&#8217;t fit in to one of the boxes, tell us why not.</p>
<p>What do you think?  I&#8217;ll check back here later tonight and try to catch the weekend attention of LI.<br />
If you aren&#8217;t a member of Social Media Mafia, maybe click the request button and I&#8217;ll click you in this  pm.</p>
<p>Cheers<br />
Jo</p>
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		<title>By: Public Strategy</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-1293</link>
		<dc:creator>Public Strategy</dc:creator>
		<pubDate>Tue, 03 Mar 2009 10:20:03 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-1293</guid>
		<description>&lt;strong&gt;Before you can find a solution, you need to be clear about the problem...&lt;/strong&gt;

The publication of the advert for the new Director of Digital Engagement has prompted an outburst of commentary, with two of the most interesting contributions both coming from Steph Gray, who is systematically crowdsourcing the real requirements of th...</description>
		<content:encoded><![CDATA[<p><strong>Before you can find a solution, you need to be clear about the problem&#8230;</strong></p>
<p>The publication of the advert for the new Director of Digital Engagement has prompted an outburst of commentary, with two of the most interesting contributions both coming from Steph Gray, who is systematically crowdsourcing the real requirements of th&#8230;</p>
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		<title>By: The people on your online engagement team - Canuckflack</title>
		<link>http://blog.helpfultechnology.com/2009/02/defining-the-roles-within-digital-engagement/comment-page-1/#comment-1258</link>
		<dc:creator>The people on your online engagement team - Canuckflack</dc:creator>
		<pubDate>Sun, 01 Mar 2009 00:18:39 +0000</pubDate>
		<guid isPermaLink="false">http://blog.helpfultechnology.com/?p=189#comment-1258</guid>
		<description>[...] under: Government 2.0, community   SaturdayFeb 28,2009  Steph Gray has produced a crystal clear and well designed document that clearly identifies the roles and [...]</description>
		<content:encoded><![CDATA[<p>[...] under: Government 2.0, community   SaturdayFeb 28,2009  Steph Gray has produced a crystal clear and well designed document that clearly identifies the roles and [...]</p>
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