London Summit: digital engagement done right

February 22nd, 2009

I’ve been watching from the sidelines the excellent work being done online by FCO in preparation for the UK’s hosting of the G20 at the London Summit in April.

London Summit website

I suspect a lot more will be said about the event and its web presence over the coming weeks, but if you’re not already following it, I’d recommend it. If nothing else, it looks set to be one of the finest examples of policy engagement online. There’s

In the emerging field of digital engagement for policymaking, this seems to be doing a lot right: a hub for news, early planning, serious resource invested original content (but not much new money thrown at technology), partnerships with innovative forums for debate, a strategy for engagement designed to work at the level of professionals as well as the public, and measurement.

Stephen Hale has written up the strategy on his blog too – having used a previous post as a way to source ideas.

Good luck to all involved. This stuff is raising the bar.

UPDATE: And of course, a mention for Paul Massey and the team at we20.org, who are taking the engagement offline by catalysing groups of 20 individuals to get together alongside the Summit to discuss the issues as they affect their lives. An interesting example in itself of participatory culture, and a rebuttal of the nonsense that social media is antipathetic to face to face contact.

Want to read more of my stuff like this?

  1. What should the Director of Digital Engagement do?
  2. Defining the roles within digital engagement
  3. The pieces of the digital engagement puzzle
  4. Digital inclusion & digital engagement
  5. Unpacking the world of digital in government

14 Other Comments


4 Responses to “London Summit: digital engagement done right”

  1. Ari Herzog on February 23, 2009 5:26 am

    Interesting summary; thanks! Do you know if the G20 meeting itself will be broadcast or shared in real-time?

    I wonder how viral the delicious tagging system is catching on. Now that I know of it, I suppose I could add it to some of my bookmarks, but how many G20 planners/bloggers are really diving through the tagged content? Or is it more to have a collection?

  2. Steph on February 23, 2009 10:42 pm

    Ari – I’m pretty sure there’ll be live coverage of one sort or another. I suppose the interesting aspect of the distributed online debate is the fact that others can take part in online discussion associated with but not dependent on the main conference.

    Tagged Delicious content is useful in lots of ways – it provides a handy RSS feed and is a way for others to contribute links proactively without introducing spam.

  3. Neil Williams on February 24, 2009 8:24 am

    I’m glad you’ve written this up Steph. Stephen and team are doing such a fantastic job, and breaking ground by doing so in such an open and accountable way. I’ve been feeling guilty about not getting round to commenting constructively on Stephen’s blog about it – so your post helps assuage my guilt :)

    There should be lots of learnings from this for all of us, via Hansard Soc and Stephen.

  4. Socialreporter | How we can all engage with the London Summit. Digitally, anyway on March 3, 2009 12:05 am

    [...] we don’t have to rely on mainstream media for news and interpretation. Steph Gray rightly applauds the efforts being made by the governmental hosts, Foreign and Commonwealth Office, to provide a [...]

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